+62 821-44-999-600   mtscrewmanagement@mitrashipping.com   Pekanbaru, Indonesia
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Professional Crew Management Solutions

Navigating Talent, Powering Fleets

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About MTS Crew Management

PT MTS Crew Management is a first licensed Manning Agency based in Pekanbaru, Riau, Indonesia. Registered at Ministry of Transportation of the Republic Indonesia, the Ship Manning Agency License No. SIUKAK 284.169-I TAHUN 2025. We specialize in comprehensive crew management services for the maritime industry. Our expertise lies in managing human resources for vessels, ensuring compliance with international standards while delivering exceptional service to our principals.

Your Trusted Partner in Crewing Solution

As a licensed and ISO 9001-2015 - certified manning agency, we connect qualified and skilled Indonesian seafarers with the right vessel - ensuring every crew member is recruited, selected, trained and deployed to keep your fleet moving safely, efficiently and with confidence in every step of crew management. In line with our commitment to quality and continuous improvement, MTS Crew Management implements the ISO 9001:2015 Quality Management System to ensure every process — from recruitment and selection to deployment — meets the highest standards of efficiency, transparency, and accountability.

Our Vision

To become a world-class manning agency that provides professional ship crewing services, complies with international regulations, and delivers added value for principals through promptness, reliability, and innovation.

Our Mission

Building global partnerships with principals and ship operators from various countries to expand employment opportunities for Indonesian seafarers

Our Services

Comprehensive Maritime Crew Solutions

Full Crew Management

An End-To-End crew management solution. We manage the entire process from recruitment, thorough screening, pre-joining briefing, to reliable crew placement, ensuring job-ready and compliant seafarers.

Recruitment & Crew Supply Only

Flexible crew recruitment and supply services, this including screening and pre-joining briefings, fully customized to Principals or clients requirements.

Crew Changes Service

Fast, efficient and well-coordinated crew changes services, ensuring smooth sign-on and sign-off with minimal operation disruption.

Visa and Seafarer Documentation

Reliable and timely visa and seafarer documentation services,covering Schengen Visa, US Visa, Panama Seamen Book and certificate endorsements.

What We Do

Comprehensive crewing management solutions tailored to your needs

Crew Rotation & Retention Planning

We deliver not just crew, but crew continuity. End-to-end crew management from long-term planning, recruitment, deployment and replacement to ensure vessel operation stability

Operational Coordination

We coordinate closely with shipowners / ship managers, port agents and logistic providers for smooth mobilization, visa handling and crew changes

Compliance and Document Integrity

All documentation is verified and archived for audit readiness

Centralized Crew Database

We utilize a centralized crew database Crew Management System which stores complete seafarer records, tracks certification expiry and support crew availability reports

End to End Manning Process

From recruitment, contract preparation, visa and flag endorsment (if needed), to crew joining - we manage the entire process efficiently and full compliance.

Qualify Seafarers

We deliver certified, medically fit and well-prepared Indonesian seafarers who meet the vessel and owner-specific standards. They are verified through our internal assesment and documentation control

Why Choose Us

Excellence in Every Detail

Partnership Oriented

We build long-term partnership, not just transactions. Every cooperation is treated as a shared invesment in success

Integrated Crew Management System

Utilize an integrated Crew Management System (CMS), a digital database that manages crew records, certificates, training schedules, document validity, rotation planning, deployment history and crew complain channel. Ready for audit at anytime

Compliance First, Always

Even as a growing company, we strictly follow international standards regulations and MLC 2006 on documentation, employment and crew welfare

Efficient Team, Direct Communication

Our lean structure allows fast decision-making and direct communication with management - no layers, no delay

Transparent Process and Real Cost Control

Maintain full transparency in every process and cost - just real and traceable expenses and contract base

Focus On Quality

We focus on selecting and deploying qualified and well-trained Indonesian seafarers

Contact

Send us a message and we'll get back to you soon

Contact

Send us a message and we'll get back to you soon

Address
Pekanbaru, Indonesia

Phone
+62 821-44-999-600

Email
mtscrewmanagement@mitrashipping.com

Website
https://crewmtscm.com/